Privacy policy

Oy Transmeri Ab Privacy Policy

Oy Transmeri Ab is committed to protecting your privacy. This privacy policy applies to the processing of personal data of our customers, potential customers, partners, and website users. In this privacy policy, we explain in more detail:

  • Who is the data controller and what are its contact details
  • What personal data we process and from where it is collected
  • For what purposes we use personal data and what is the legal basis for processing
  • How long we retain personal data
  • How cookies are used on the website
  • What rights you have
  • Where data is transferred and disclosed
  • How data is protected
  • How we may make changes to this privacy policy

We ask you to familiarize yourself with the contents of this privacy policy. Please also note that our website may contain links to third-party services. If you click these links and access a third-party service, we encourage you to review the privacy practices applicable to that service.

Please also note that our online store for corporate customers, pro.transmeri.fi, is subject to the privacy policy of that website.

 

1. Who is the data controller?

Oy Transmeri Ab
Business ID: 2565893-3
Address: Linnoitustie 2 A, 02600 Espoo, Finland
Phone: (09) 47650 200
Contact person: Nina Nummela, nina.nummela@transmeri.fi

 

2. What data do we process and from where is it collected?

We typically process the following data:

  • Contact details of corporate customers’ representatives: name, contact information, title, and communications, as well as details of the represented organization such as name, business ID, and contact information.
  • Contact details of potential customers’ representatives: name, contact information, title, and details of the represented organization such as name, business ID, and contact information.
  • Contact details of partners’ representatives: name, contact information, title, and communications, as well as details of the represented organization such as name, business ID, contact information, and invoicing details.
  • Data of website visitors: name and contact details provided through contact forms or chat, automatically collected log data, and information collected through cookies describing the user’s device and use of the website, as specified in section 5. It is also possible to visit our website without providing information that personally identifies you.

We receive information about our customers and partners either directly from the data subject or from the organization they represent. Data on potential customers is collected from public sources such as the Trade Register, company websites, or professional profiles such as LinkedIn, as well as from contact requests submitted through our website.

 

3. For what purposes do we use personal data and what is the legal basis for processing?

We process personal data for the following purposes:

  • Maintaining cooperation relationships: We process the personal data of corporate customers’ and partners’ representatives to maintain cooperation between our companies. This processing is based on a contract with your organization or another relevant relationship and our legitimate interest.
  • Responding to inquiries: We process the information you provide to respond to your contact request, for example, through our website. This processing is based on our legitimate interest.
  • Marketing: We process and may disclose your data for marketing purposes based on our legitimate interest. Marketing activities, such as targeted advertising through cookies, may also be based on your consent.
  • Market, opinion, and other research: We process and may disclose your information for market, opinion, and other research purposes based on our legitimate interest.
  • Business development: We process your personal data to develop our business and services. This processing is based on our legitimate interest.
  • Ensuring information security and investigating misuse: We process data to ensure information security. We may also use data to prevent and investigate misuse. For example, automatically collected log data may be used to monitor and investigate users’ activities and the legitimacy of data use, in accordance with our legitimate interest.
  • Protecting our rights: We may process personal data to present or defend legal claims, or to resolve disputes amicably. This processing is based on our legitimate interest.
  • Fulfilling statutory obligations: We may be required to retain certain personal data to comply with accounting or other mandatory laws, such as product liability legislation. In these cases, processing is based on compliance with a legal obligation.

Where processing is based on legitimate interest, we consider that the processing benefits both you and us. Processing personal data allows us to stay in contact with you within the scope of our cooperation or your inquiries, as well as to continuously improve our services. Considering the nature and purpose of the data, we view the processing as not conflicting with your fundamental rights or freedoms.

You may object to marketing at any time. You may also object to other processing based on legitimate interest, if you have personal reasons, as described in section 6.

We do not make automated decisions that would have legal effects or otherwise significantly affect you.

 

4. How long do we retain personal data?

We retain your personal data for as long as necessary to fulfill the purposes described above. For example, consumer contact details are deleted within a reasonable period after feedback has been processed.

For representatives of corporate customers or partners, we retain personal data for as long as the cooperation relationship is active. After that, the representative may be designated as a potential customer, in which case we retain their personal data for as long as the contact details remain up to date and the person represents a company that could be interested in our products or services.

You may also influence retention periods yourself by, for example, requesting restriction of processing or deletion of your personal data in accordance with section 6.

Please note that we may retain personal data if necessary for the establishment, exercise, or defense of legal claims.

 

5. How are cookies used on the website?

We may collect information about the user’s device through cookies and similar technologies. A cookie is a small text file that the browser stores on the user’s device. Cookies contain a unique, anonymous identifier that allows us to recognize and count the browsers visiting our website.

Cookies do not travel independently across the internet; instead, they are placed on the user’s device only in connection with the website the user has accessed. Only the server that set the cookie can later read and use it. Cookies or other technologies do not damage the user’s device or files, and they cannot be used to run programs or distribute malware.

Through cookies, we collect technical information about your device as well as information about how our websites are used. Such information includes, for example:

  • device-related information, such as device type, browser version, screen size, operating system, IP address;
  • a unique cookie or mobile identifier; and
  • information on the use of online services, such as page loads, the time and duration of visits, navigation within the services, or viewed content such as articles or online store products.

We may use both session cookies, which expire when the user closes the browser, and persistent cookies, which remain on the device for a certain period or until the user deletes them. The duration of persistent cookies typically ranges from a few months to several years.

So-called first-party cookies are set by the website visible in the browser’s address bar. In addition, our website uses so-called third-party cookies, such as those set by advertising technology providers and social media services.

Classification of cookies:

  • Necessary cookies: Essential for using our services and their functions, such as logging in or enabling chat and shopping cart features. These cookies are always active.
  • Analytics cookies: Provide us with information on how our websites are used. We use, among others, Google Analytics to analyze website usage and to improve our services. Information collected by Google’s cookies may be stored on servers worldwide. As a result, such data may be processed outside the user’s country of residence.
  • Advertising cookies: Used to target advertising elsewhere on the internet. These are typically third-party cookies, some of which may be processed by independent controllers such as Google and Facebook.

You may influence the use of cookies as described in section 6.

 

6. What rights do you have?

Within the limits permitted and required by law, you have the following rights:

  • Right of access – To obtain confirmation as to whether or not your personal data is processed and, if so, access to that data.
  • Right to rectification and erasure – To have inaccurate, incomplete, or unnecessary personal data rectified or erased.
  • Right to data portability – To receive personal data you have provided in a machine-readable format and to transmit that data to another controller.
  • Right to object to direct marketing and profiling – To prohibit the disclosure and processing of your data for direct marketing at any time.
  • Right to withdraw consent – To withdraw previously given consent at any time.
  • Right to object and restrict processing – To object to processing based on legitimate interest, on grounds relating to your personal situation. Processing may also be restricted in cases such as disputed accuracy of data, until verification is complete.
  • Right to lodge a complaint – To file a complaint with the supervisory authority, the Data Protection Ombudsman (www.tietosuoja.fi).

To exercise these rights, please contact us at the address provided in section 1.

Cookie-related rights:

  • Consent for non-essential cookies is requested when you first visit our website. You may give, refuse, or withdraw consent via the “Cookie settings” link available at the bottom of the site.
  • Cookies can be deleted or cleared in your browser settings.
  • Cookies can be blocked in your browser settings, though this may limit service functionality.
  • Google Analytics can be disabled by installing the opt-out browser add-on provided by Google.

 

7. Where is data transferred and disclosed?

We use subcontractors in the processing of personal data and ensure through contractual arrangements that data is processed in compliance with applicable legislation. If data is transferred outside the EU or EEA, we ensure adequate protection through legal mechanisms such as the EU Standard Contractual Clauses.

We do not disclose personal data to third parties for their own independent purposes, except in the following cases:

  • Authorities: We may disclose personal data as required by competent authorities in accordance with applicable legislation.
  • Corporate transactions: If we sell, merge, or otherwise reorganize our business, personal data may be disclosed to buyers and their advisors.
  • Within the Transmeri Group: We may process and disclose personal data within the Transmeri Group.
  • Marketing and research (unless objected to): We may disclose your data to selected partners for marketing, market, opinion, and other research purposes, unless you have objected to such disclosure.
  • Partners and principals for legitimate purposes: We may disclose the contact details of our corporate customers’ representatives to our partners and principals for their legitimate purposes.
  • Debt collection and legal claims: We may disclose your data to selected partners for debt collection purposes as well as for the establishment, exercise, or defense of legal claims.
  • With your consent: With your consent, we may disclose your personal data to our partners.

Where we maintain pages on Facebook or similar social media, we may act as joint controllers with the provider. For example, on Facebook and Instagram we collect statistical information on likes, visits, and demographics. We may also see public user information (such as names and profile pictures) based on privacy settings. You can find more information about the processing of personal data from the respective social media service

 

8. How is data protected?

We use appropriate technical and organizational security measures to protect personal data against unauthorized processing. Such measures include firewalls, encryption, access control, limited user rights, staff instructions, and careful selection of subcontractors.

 

9. Can this privacy policy be amended?

We continuously develop our services and may update this privacy policy from time to time. Changes may also be based on amendments in legislation or regulatory guidance. We recommend reviewing this privacy policy regularly on our website.

This privacy policy was last updated on 29 August 2025, when we simplified the policy by removing information related to the online store. Our online store intended for corporate customers, pro.transmeri.fi, is subject to the privacy policy of that website.